In the News
Meet Relation’s 2024 Insurance Journal Top CSRs and Account Managers MVP’s
Insurance Journal recently announced its inaugural Most Valuable Players recognition awards. Fifteen MVPs were named from around the country. Two of the fifteen recipients are part of our Relation family!
Congratulations to Sara Wilson and Erinn Stringer for their hard work and service to our clients!
What is an Insurance Journal MVP
The Insurance Journal report features 15 MVPs who define what it means to be a successful CSR and/or account manager in today’s property/casualty world. These professionals have achieved impressive success throughout their careers and demonstrated key skills of what it takes to be the best service professional.
They also have shown they have a passion for what they do and a commitment to professionalism and, in many cases, specialization. For them, being a CSR/ account manager is more than a job. Insurance Journal’s MVPs come from all regions of the country, live and work in cities or towns big and small, and know the importance of serving their customers.
Meet our 2024 Insurance Journal MVP’s
Meet Sara Wilson
An MVP uses every opportunity as a learning opportunity, according to Sara Wilson. “Even if something feels like defeat, an MVP never quits,” she says.Wilson, an account manager at Relation Insurance Services in Fresno, California, began her career in the insurance industry 22 years ago as an assistant with no prior experience.
“I took advantage of every training opportunity and insurance course available to me and quickly worked my way up the ladder,” she said. “From assistant to account manager, unit supervisor, senior account manager and finally account executive, I enjoyed every single role and valued both the experience and the relationships each position bestowed on me.”
Today, she handles a diverse book of busi
ness, from property managers, developers, and non-profit organizations to for-profit hospitals, contractors, farmers and lawyers.
“No niche, you name it, and I’ll learn it and handle it with utmost care and expertise,” she said.
She credits her growth to working with people who share core values and dedication to excellence creates success for the team and for the client.
“While I have never set my sights on a sales role, I prioritize the relationship between myself and the producers I work with,” she said. “It is truly a team effort, one that ultimately benefits our greatest asset — the client.”
She added: “Every day, I get to help at least one person; that makes me an MVP.”
Meet Erinn Stringer
Erinn Stringer is a third-generation insurance professional. In 2010, she started her career in the mail room and as the receptionist for her family’s brokerage in Portland, Oregon.
“I’ve since worked as a P&C broker, promoted from assistant to client manager, and now AVP/senior client manager,” she said. “I’ve worked as a broker for more than a decade, and it’s never a dull moment.”
Stringer joined Relation Insurance in Walnut Creek, California, in 2022 as a part of the acquisition of G2 Insurance Services, a San Francisco-based brokerage. Her focus is on large and middle-market non-profit organizations, wineries and contractors.
“Caring about my clients and the people I work with has been most helpful in my professional career,” she said. “Getting to know the people I work with gives meaning to the work I do and invigorates seemingly monotonous tasks.”
Stringer said she fosters trust with her clients through client advocacy, marketing expertise, carrier negotiations, reliability and transparency.
“I’m always willing to go the extra mile to help someone out and support my community, whether it be training, backup support, attention to details, volunteering, or simply putting in extra time and effort when needed,” Stringer said.
“I thrive on being a trusted advisor and advocate for others,” she said. “Insurance is a great career.”