Leadership Matters. Our Executive Team
Changing The Way People Think About Insurance.
When is insurance more than insurance? When your broker’s passion is to help people, not push policies. Take a moment to meet the people who lead and inspire us to think this way.
Timothy J. Hall
Timothy J. Hall
Chief Executive Officer
Tim is the Chief Executive Officer of Relation Insurance Services, where he is responsible for strategic growth initiatives, performance management, carrier management / broking, information technology, human resources, legal, and strategy. He also oversees Relation’s corporate development, acquisitions, and integration activities. He joined Relation in 2019 upon Aquiline Capital Partners’ investment in the company and has led Relation’s execution of over seventy strategic acquisitions, resulting in 3x revenue growth since 2019.
Prior to joining Relation in 2019, Tim most recently served as Partner and Managing Director at Waller Helms Advisors, where he advised insurance carrier, insurance distribution, and insurance services clients on mergers, acquisitions, and capital raises. Previously, Tim was a Vice President in Macquarie Capital’s Financial Institutions Group, focusing on executing M&A and financing transactions for clients.
Tim is a graduate of Creighton University, where he received degrees in Finance and History.
Russell Brown
Russell Brown
President
Russell is a veteran insurance brokerage executive as well as a 16-year Million Dollar Round Table member and seven-time Top of the Table honoree. He joined Relation in 2019 when his company, Premier Consulting Partners, was acquired.
At Relation, Russell is responsible for new business development and retention of current clients. In addition, he manages producer support efforts. Leveraging his impressive track record as a successful producer himself, Russell focuses his experience and expertise on deepening Relation’s sales team’s capabilities, expanding products/services to clients, and boosting sales productivity.
As a graduate from the University of Arkansas with a B.S. in Agricultural Business, he proudly represented the Razorbacks Athletic Department as an offensive lineman for four consecutive years (playing both Tom Brady and Peyton Manning). His most proud accomplishments, however, are his 28 years of marriage to his lovely wife and raising 5 children with the same core values he instills at Relation.
Charissa Hartmann
Charissa Hartmann
Chief Financial Officer
As Chief Financial Officer, Charissa Hartmann is responsible for all of the company’s financial functions, including accounting, audit, treasury, corporate finance and shareholder relations. Her career spans more than 25 years of varied experience in financial management, business optimization and finance team building. Prior to joining Relation Insurance Services in 2022, Charissa was with AssuredPartners, Inc., AdventHealth, and EY.
Charissa is a graduate of Stetson University and holds a master’s in business administration. She is also a certified public accountant.
Kevin Rabinowitz
Kevin Rabinowitz
Chief Operating Officer
Kevin is Relation’s Chief Operating Officer, responsible for design and oversight of Relation’s fully integrated operating model. His responsibilities include strategic planning, organizational design, workflow/system optimization, carrier management, acquisition integration, sales operations and technology, business analytics, and marketing and communications.
He spent the bulk of his career at Marsh’s global headquarters in New York where he gained diversified client and market-facing leadership experience across brokerage operations, sales and carrier management functions. After Marsh, he led global placement for Integro Insurance Brokers and went on to oversee strategic partnerships and distribution at Hagerty.
Kevin holds a bachelor’s degree in Risk Management & Insurance from the Honors College of the University of Georgia, where he also served as President of the university’s nationally accomplished intercollegiate debate team.
He is an avid traveler, a passionate Georgia Bulldogs fan, and enjoys exploring new restaurants with his wife, Christina.
Kate Rager
Kate Rager
General Counsel
Kate leads Relation’s Legal Department and provides guidance, advice and support to the Company’s management team, board of directors and business units. In this role, Kate counsels on a broad range of corporate and regulatory matters affecting the Company, including acquisitions, corporate governance, and day-to-day commercial transactions.
Kate received a bachelor’s degree in finance from the University of Illinois and a Juris Doctor from Chicago-Kent College of Law. Kate is a member of the American Bar Association and is licensed to practice law in California and Illinois.
A lover of skiing, reading, traveling, and the beautiful outdoors, Kate recently explored Croatia and hiked its Plitvice Lakes and Krka Waterfalls. One of her most memorable hikes spanned the Kepler Track, one of New Zealand’s “Great Walks.” Due to the trail’s unique location and varying elevations, she experienced all four seasons during the multi-day trek.
Michael T. Toran
Michael T. Toran
Chief Information Officer
Mike is responsible for all aspects of planning, managing and securing corporate and business-unit IT operations, software development and infrastructure for Relation.
With 25 years of insurance industry experience across a variety of disciplines including prior senior Financial and Operational roles, Mike brings a well-rounded, business-focused approach to technology management and strategic decision making. He earned his Bachelor of Science from the Florida Institute of Technology and his Master’s degree in Business Administration from Georgia State University where he currently sits on the Robinson College of Business Board of Advisors.
Mike is a Commercial Pilot and Certified Flight Instructor. In his spare time, he enjoys playing tennis, guitar and attending motorcycle track days.
Kendra Butler
Kendra Butler
Chief Human Resource Officer
Kendra strengthens the Relation team by creating, guiding and managing human-resources services, policies and programs. She works collaboratively with the executive team and managers to develop and implement initiatives that enhance the growth of the business and to enable the organization to recruit extraordinary talent. Day to day, she aligns HR strategies to organizational goals, provides strong compensation and benefits leadership, and leads the efforts of the HR Team while supporting a customer-centric approach to internal stakeholders.
Kendra is a member of the Society for Human Resource Management Association (SHRM) and the Society for Human Resource Management of Johnson County (SHRM-JC). She earned her Professional in Human Resources (PHR) certification and her Senior Professional in Human Resources (SPHR) certification from the HR Certification Institute (HRCI).
Maria Grimm
Maria Grimm
Chief Marketing Officer
Maria Grimm is the Chief Marketing Officer of Relation Insurance Services, where she leads the charge in redefining what’s possible in insurance marketing. Known for her strategic clarity, creative firepower, and operational excellence, Maria brings more than two decades of experience building high-performing marketing functions that fuel growth, inspire trust, and connect brands to the human experience.
Maria is a master of message and momentum—part architect of brand brilliance, part orchestrator of enterprise alignment. From reengineering complex sales funnels to launching emotionally resonant campaigns, she thrives at the intersection of data and storytelling. Her leadership spans brand strategy, digital transformation, content, communications, and marketing enablement across a national footprint.
Before joining Relation, Maria led Grimm Media, a consultancy known for scaling marketing teams and crafting campaigns that convert—with both resonance and results. Her client roster ranged from small businesses to large enterprises, and her approach was always the same: bring the strategy, bake in the soul, and make the message matter.
Maria believes great marketing doesn’t just generate leads—it builds legacies. And under her leadership, Relation is doing just that.
Douglas Turk
Douglas Turk
President, Specialty Lines
Douglas Turk serves as President, Specialty Lines at Relation Insurance Services, a new leadership role created to accelerate the company’s growing specialty business. He brings deep industry knowledge and a strong record of building successful teams, guiding the strategic growth of specialty offerings that help position Relation as a leading full-service insurance broker. Doug is known as a natural leader who understands where the business is headed and plays a key role in scaling Relation’s expertise while expanding into new markets that reflect the evolving needs of clients.
Jonathan W. Cooper
Jonathan W. Cooper
Executive Vice President of Corporate Development
Jon leverages his 20+ years of insurance industry experience to lead our corporate development efforts across the organization, orchestrating growth through key partner business strategies and more.
He earned a bachelor’s degree from Appalachian State University and a Master’s degree in Business Administration from Pfeiffer University.
When he’s not working, he enjoys vacationing with his family and playing golf at his local country club.
Greg Merrill
Greg Merrill
President, West Region
Greg oversees operations in the western U.S. and develops strategies to orchestrate growth through organic sales and key partner acquisitions. Based out of Fresno, California, he has spent his entire career providing insurance solutions to agribusiness clients, including a successful stint as Executive Vice President and Director of Crop Insurance Services for Pan American.
Greg earned a bachelor’s degree in Business Administration from Master’s University in Santa Clarita, CA and holds two professional designations: Certified Insurance Counselor (CIC) and Agribusiness and Farm Insurance Specialist (AFIS). His areas of expertise include workers’ comp, commercial package, captive programs, and crop insurance. Greg and his wife Rhonda have three children.
Brady Cox
Brady Cox
President, Southwest Region
Brady is Regional President for our Southwest Region. Based in Dallas, he provides executive leadership for regional growth, operational performance, client service, and colleague development. Brady brings more than two decades of commercial insurance and agency leadership experience, with a career defined by building high-performing teams, developing producers, and creating enduring value for clients and agency partners.
Since joining Relation in January 2026, Brady has focused on advancing growth across the Southwest while preserving the local relationships, market expertise, entrepreneurial spirit, and client-first culture that distinguish successful agencies. His approach centers on helping agency partners access Relation’s scale, capabilities, and resources while maintaining the leadership, service model, and community presence that have earned the trust of their clients and employees.
Lourdes Franco
Lourdes Franco
President, Northeast Region
Lourdes has more than twenty-five years of insurance industry experience and is known for elevating the client experience, strengthening operations, and empowering teams across the Northeast. She brings a people-centered leadership style that unifies diverse groups and builds cultures of accountability, collaboration, and service excellence.
Lourdes joined Relation through the acquisition of Garrity Insurance, where she previously served as Executive Vice President overseeing core operational functions and leading integration efforts. Her ability to align teams and enhance service delivery continues to shape the region’s growth and performance.
She holds a bachelor’s degree in Social Psychology from the University of Massachusetts Boston. Outside of work, Lourdes is active in her local church and enjoys time with her family and community.
Nick Garrett
Nick Garrett
President, Southeast Region
Nick oversees operations in the southeast U.S. and develops strategies to orchestrate growth through organic sales and key partner acquisitions. He holds a Master’s in Executive Leadership and Management, a qualification that has shaped his approach to business and leadership in the insurance sector. In addition to his Master’s degree, Nick has earned the Chartered Property Casualty Underwriter (CPCU) designation. This prestigious certification is recognized within the industry as a mark of professionalism and expertise. It signifies his deep understanding of property-casualty insurance, risk management, and insurance operations.
Nick’s career spans nearly twenty years, during which he has demonstrated proficiency and leadership in various roles within the commercial insurance landscape. His experience is uniquely diverse, having worked on both the carrier and brokerage sides of the industry. This dual perspective has enabled him to navigate the complexities of insurance with remarkable insight and adaptability.