Description
WHO WE ARE
Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.
WHAT WE’RE LOOKING FOR
We are seeking individuals with a strong drive for success, a passion for continuous learning and growth, and the ability to consistently deliver exceptional results to fill the role of Account Manager. The Account Manager manages the client relationships and strategically assists with technical and complex insurance needs to ensure a high level of client retention. They have full binding authority with various insurance companies and remain knowledgeable of advances in the insurance business as well as keeping abreast of the types of insurance products available.
A GLIMPSE INTO YOUR DAY
- Leads projects, deadlines, meetings and client deliverables utilizing established account management tools.
- Ensures compliance with professional standards including templates, client calendars and peer review.
- Responsible for engagement letter process.
- Responsible for establishing necessary carrier/vendor relationships with appropriate contacts.
- Resolves client issues via phone or email. May delegate issue to the analyst.
- Works directly with the client and manages the request for proposal (RFP) process with the health insurance carriers and internal analyst.
- Compiles health benefits information from a variety of sources (such as hard files, electronic files, the client and carriers), responses from the carriers and the data in a spreadsheet template (customization depends on client plan types, funding, rate structure, etc.), reviews the transparency documents (compliance documents required for completion of all health and benefits work); maintains all appropriate documents in proper files.
- Peer reviews RFP information, analyzes and interprets the results, edits, and finalizes the executive summary report to present to the client.
- Reviews claim and utilization data from insurance carriers on a monthly/quarterly basis that has been input into a standardized report template by the analyst; analyzes and interprets data for trends; peer reviews customized, client ready reports; submits report to client and responds to client questions.
- Reviews Summary Plan Description (SPD), plan documents and 5500s for compliance and compares to benefits that were sold to the client. Ensures benefits are accurately reflected and information is included where appropriate. Follows up with the carriers to ensure changes are reflected.
- Generates new sales through existing clients and client referrals in accordance with the sales plan.
- Gathers health and welfare benefits data from a national survey, enters it into a template and compares client's plan information to other companies by industry or geography. Interprets results and presents the information to the client.
- Other duties and projects as assigned.
Requirements
WHAT YOU'LL NEED TO BE SUCCESSFUL IN THIS ROLE
- A Life, Accident and Health License from state of domicile is required and must be maintained.
- College degree preferred.
- 3-5 years’ account management experience in the insurance industry in commercial lines and commercial lines of coverage is required.
- Strong analytical and mathematical skills.
- Proficient in using Microsoft Office Suite.
- Ability to learn and adapt quickly to new technologies and software.
- Must have a valid driver’s license, the ability to travel to client sites and a reliable source of transportation.
- Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize work effectively.
WHY CHOOSE RELATION?
- Competitive pay.
- A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more.
- Career advancement and development opportunities.
- Paid training and continuing education to obtain/maintain your insurance license.
Note: The above is not all encompassing of the full position description.
Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.