Training and Development Administrator

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Relation is among the fastest-growing insurance brokers in the U.S. We work together to bring new products, capabilities and ideas to our clients, while preserving the local relationships and expertise that our clients have come to expect. Our employees and our clients are our top priorities…our success is built upon both and we take that seriously. We offer a competitive compensation package (including benefits), a collaborative team environment and growth opportunities.

We are looking for brilliant minds to come join us in a fast-paced, exciting work environment where having fun while working hard is part of our core values. Our culture encourages personal growth, and success. Are you a team player who enjoys challenging work? Do you believe the client always comes first? Come claim your future with a growing company that can help you be your best. Build a lasting connection with Relation!

The Training and Development Administrator is responsible for improving the productivity and professional development of the organization's employees. This position assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for team members of all levels. This position actively searches, creatively designs and implements effective methods to educate, enhance and recognize performance.


  • Conducts annual training and development needs assessment by collecting information pertaining to work procedures, workflow, and gathering an in-depth understanding of position/division specific functions and tasks
  • Develops training and development programs and objectives
  • Obtains and /or develops      effective virtual training platforms utilizing a variety of sources,      including Paylocity’s Learning Management System (LMS) and social media      sites such as the Youtube Channel 
  • Develops and delivers virtual      learning programs using Web conferencing technology to enhance work from      home effectiveness and collaboration
  • Trains and coaches’      managers, supervisors and others involved in employee development efforts
  • Plans, organizes, and      deploys employee development and training events
  • Develops and maintains      organizational communications to ensure employees have knowledge of      training and development events and resources
  • Conducts follow-up studies      of all completed training to evaluate and measure results
  • Modifies programs as      needed
  • Exemplifies the desired      culture and philosophies of the organization
  • Works effectively as a      team member with other HR team members and management
  • Develops internal customer service standards for addressing employee training related questions and requests from employees; manages effective internal client relationships
  • Manages the relationship and acts as a point of contact with external training vendors, including contract renewal and negotiation
  • Provides recommendations on and is responsible for adhering to the annual training budget
  • Operates as the subject matter expert and point of escalation to resolve training issues
  • Evaluates current processes and makes recommendations for ways to streamline work processes and build efficiencies that allow for scaling of professional development and training services
  • Works with the Vice President, Human Resources to implement improvements and efficiencies and to establish training and development priorities
  • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and researching best practices



  • Highly detailed and accurate, with excellent organizational skills
  • Excellent communication and interactive skills; use variety of approaches to accommodate different learning styles; establishes trust and confidence quickly
  • Demonstrated presentation and public speaking skills
  • Understands and utilizes best practices in developing online trainings
  • Proficient with Microsoft Office Suite
  • Technologically savvy; ability to independently learn new systems quickly
  • Advanced problem-solving skills
  • Ability to travel 10 – 25%


  • Bachelor’s degree or any equivalent combination of education, training and experience; Training & Development certification preferred; Minimum 5 years of experience in instructional design, curriculum development and training delivery
  • 3-5 years of HRIS experience, preferably with Learning Management Systems; experience with Paylocity highly desirable

Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.